Returns & Refunds policy

Shipping Policy

• All orders are shipped within the United States via USPS or UPS.

• International shipping is not available at this time.

• Orders are processed on Saturdays. Please allow 1–5 business days for processing.

• Estimated delivery within the U.S.: 1–3 business days after dispatch.

• Tracking information will be provided once your order ships.

• For any transit delays or delivery concerns, kindly contact USPS or UPS directly.

• If a package is lost or misdelivered, please file a claim with the carrier before contacting us. A claim number is required for assistance.

• Pre-order items will be shipped within the timeframes outlined at checkout.

• For express shipping, we recommend ordering on Thursday, Friday, or Saturday for the fastest processing.

• Shipping timelines may be impacted by weather, carrier delays, or unforeseen events. For any delivery delays or concerns, please contact USPS or UPS directly for the most up-to-date information.

• If your package is lost or misdelivered, kindly file a claim with the carrier first. Once a claim number is issued, our team will be happy to assist you further.

We are honored to be a part of your experience and thank you for choosing Luxury Modesty.

Return/Refund Policy

We are committed to ensuring your complete satisfaction. Should you wish to return an item, full refund is available within 7 days of receipt. After 7 days, we are pleased to offer store credit in the form of a digital gift card, redeemable toward any future purchase, available up to 14 days. Please note, the cost of return shipping will be deducted from refund or the issued store credit.

In the rare event that you receive a defective or damaged item, our team is here to assist you promptly. Kindly reach out to us at info.luxurymodesty@gmail.com for personalized support.

Please be advised that sale items are considered final sale and are not eligible for return.

Conditions for returns:

• In order for the goods to be eligible for a return, please make sure that: The goods are in the original packaging

• The following goods cannot be returned: The supply of goods made to your specifications or clearly personalized.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

1178 Broadway, 3rd Floor #3919 New York, NY 10001 United States

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info.luxurymodesty@gmail.com